{"id":7668,"date":"2022-12-21T08:00:16","date_gmt":"2022-12-20T23:00:16","guid":{"rendered":"https:\/\/www.clara.jp\/media\/?p=7544"},"modified":"2025-10-09T15:23:27","modified_gmt":"2025-10-09T06:23:27","slug":"jsm-chat%e3%81%b8%e3%81%ae%e7%a7%bb%e8%a1%8c%e6%a4%9c%e8%a8%8e%ef%bd%9ehalp%e3%81%a8%e9%81%8e%e3%81%94%e3%81%97%e3%81%9f1%e5%b9%b4%e5%8d%8a%ef%bd%9e","status":"publish","type":"post","link":"https:\/\/ci.clara.jp\/media\/?p=7668","title":{"rendered":"JSM Chat\u3078\u306e\u79fb\u884c\u691c\u8a0e\uff5eHalp\u3068\u904e\u3054\u3057\u305f1\u5e74\u534a\uff5e"},"content":{"rendered":"\n<p>\u30af\u30e9\u30e9\u3001\u30b3\u30fc\u30dd\u30ec\u30fc\u30c8IT\u30a8\u30f3\u30b8\u30cb\u30a2(\u60c5\u30b7\u30b9)\u306e\u5c71\u5d0e\u3067\u3059\u3002<\/p>\n\n\n\n<p>\u672c\u30a8\u30f3\u30c8\u30ea\u30fc\u306f\u3001Atlassian User Community Tokyo\u306e\u30a2\u30c9\u30d9\u30f3\u30c8\u30ab\u30ec\u30f3\u30c0\u30fc2022\u306e21\u65e5\u76ee\u306e\u8a18\u4e8b\u3068\u306a\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><span data-inline-card=\"true\" data-card-url=\"https:\/\/adventar.org\/calendars\/8097\"><span class=\"loader-wrapper\"><span aria-expanded=\"false\" aria-haspopup=\"true\"><a role=\"button\" data-testid=\"inline-card-resolved-view\" class=\"css-1xdzogm eeajecn0\" tabindex=\"0\" href=\"https:\/\/adventar.org\/calendars\/8097\"><span class=\"css-1p7ax5 e158gagu2\"><span class=\"smart-link-title-wrapper css-0 e158gagu8\"><\/span><\/span><\/a><a href=\"https:\/\/adventar.org\/calendars\/8097\">Atlassian User Community Tokyo Advent Calendar 2022 &#8211; Adventar<\/a><\/span><\/span><\/span><\/li>\n<\/ul>\n\n\n\n<p>\u30d8\u30eb\u30d7\u30c7\u30b9\u30af\u696d\u52d9\u306b\u304a\u3051\u308b\u30c1\u30b1\u30c3\u30c8\u7ba1\u7406\u306b\u95a2\u3057\u3066\u3001Slack\u4e0a\u3067\u904b\u7528\u3067\u304d\u308b\u30c4\u30fc\u30eb\u300cHalp\u300d\u3068\u51fa\u4f1a\u3044\u30012021\u5e74\u590f\u306b\u5c0e\u5165\u3092\u3057\u307e\u3057\u305f\u3002<\/p>\n\n\n\n<p><span>Halp\u3068\u9023\u643a\u3059\u308b\u5f62\u3067\u3001\u30e1\u30a4\u30f3\u306e<\/span><span>\u30c1\u30b1\u30c3\u30c8\u7ba1\u7406\u306b\u306fJSM(Jira Service Management)\u3092\u5229\u7528\u3057\u3066\u3044\u307e\u3059\u3002<\/span><\/p>\n\n\n\n<p>Halp\u5c0e\u5165\u5f8c\u306e\u3053\u308c\u307e\u3067\u306e1\u5e74\u534a\u306e\u904b\u7528\u3092\u632f\u308a\u8fd4\u308a\u3001\u65b0\u305f\u306bJSM(Jira Service Management)\u306b\u5b9f\u88c5\u3055\u308c\u305fJSM Chat\u306e\u6a5f\u80fd\u306e\u30ec\u30d3\u30e5\u30fc\u3092\u8e0f\u307e\u3048\u3001Halp\u304b\u3089JSM Chat\u3078\u306e\u79fb\u884c\u306b\u3064\u3044\u3066\u3001\u691c\u8a0e\u3057\u305f\u7d50\u679c\u3092\u3054\u7d39\u4ecb\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<h1 class=\"wp-block-heading\">Halp\u3068\u904e\u3054\u3057\u305f1\u5e74\u534a\u306e\u3075\u308a\u304b\u3048\u308a<\/h1>\n\n\n\n<h2 class=\"wp-block-heading\">\u7d39\u4ecb\u7de8<\/h2>\n\n\n\n<p>Halp\u306f\u3001Slack\u306a\u3069\u306e\u30e1\u30c3\u30bb\u30fc\u30b8\u30b5\u30fc\u30d3\u30b9\u3068\u306e\u9023\u643a\u3092\u524d\u63d0\u306b\u4f5c\u3089\u308c\u3066\u3044\u308b\u30c1\u30b1\u30c3\u30c8\u7ba1\u7406\u306e\u30b5\u30fc\u30d3\u30b9\u3068\u306a\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u3055\u3089\u306b\u3001Halp\u306b\u5185\u5305\u3055\u308c\u3066\u3044\u308b\u30c1\u30b1\u30c3\u30c8\u7ba1\u7406\u306e\u4ed5\u7d44\u307f\u3060\u3051\u3067\u306a\u304f\u3001Jira\u306a\u3069\u306e\u5916\u90e8\u306e\u30c1\u30b1\u30c3\u30c8\u7ba1\u7406\u306e\u30b5\u30fc\u30d3\u30b9\u3068\u3082\u9023\u643a\u3067\u304d\u308b\u4f5c\u308a\u306b\u306a\u3063\u3066\u3044\u308b\u306e\u304c\u7279\u5fb4\u3067\u3059\u3002<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/www.atlassian.com\/ja\/software\/halp\">Halp Conversational Ticketing for Slack \u3068 Mircosoft Teams<\/a><\/li>\n<\/ul>\n\n\n\n<p>\u5f0a\u793e\u306f\u3001\u4ee5\u524d\u3088\u308a\u30aa\u30f3\u30d7\u30ec\u7248\u306eJira Software\u3092\u6d3b\u7528\u3057\u3066\u304a\u308a\u307e\u3057\u305f\u304c\u30012020\u5e74\u306b\u30aa\u30f3\u30d7\u30ec\u74b0\u5883\u304b\u3089\u30af\u30e9\u30a6\u30c9\u3078\u79fb\u884c\u3057\u3001\u305d\u306e\u969b\u306bJSM(Jira Service Management)\u3082\u5c0e\u5165\u3001\u540c\u6642\u306b\u3001Halp\u3082\u63a1\u7528\u3057\u3001Slack\u3068\u9023\u643a\u3055\u305b\u308b\u5f62\u3067JSM\u306e\u904b\u7528\u3092\u30b9\u30bf\u30fc\u30c8\u3057\u307e\u3057\u305f\u3002<\/p>\n\n\n\n<p>Slack\u3092\u30d5\u30ed\u30f3\u30c8\u306b\u3001Halp\u304c\u4ef2\u4ecb\u3057\u3001JSM\u3092\u5229\u7528\u3057\u3066\u3044\u308b\u5f0a\u793e\u306e\u904b\u7528\u74b0\u5883\u306f\u4ee5\u4e0b\u306e\u3088\u3046\u306a\u30a4\u30e1\u30fc\u30b8\u3067\u3059\u3002<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter\"><a href=\"https:\/\/ci.clara.jp\/media\/wp-content\/uploads\/2022\/12\/halp_structure.png\"><img decoding=\"async\" src=\"https:\/\/ci.clara.jp\/media\/wp-content\/uploads\/2022\/12\/halp_structure-1024x576.png\" alt=\"\" class=\"wp-image-7545\"\/><\/a><\/figure>\n<\/div>\n\n\n\n\n\n\n<p><span>Halp\u306b\u95a2\u3059\u308b\u65e5\u672c\u8a9e\u306e\u60c5\u5831\u306f\u3068\u3066\u3082\u5c11\u306a\u3044\u3067\u3059\u304c\u3001\u5b9f\u969b\u306b\u904b\u7528\u3055\u308c\u3066\u3044\u308b\u65b9\u3005\u304c\u60c5\u5831\u516c\u958b\u3055\u308c\u3066\u3044\u307e\u3059\u306e\u3067\u3001\u3053\u3061\u3089\u3082\u53c2\u8003\u306b\u306a\u308b\u3068\u601d\u3044\u307e\u3059\u3002<\/span><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/user-first.ikyu.co.jp\/entry\/halp-helpdesk\">\u30d8\u30eb\u30d7\u30c7\u30b9\u30af\u306b Halp \u3092\u5c0e\u5165\u3057\u3066\u6539\u5584\u3057\u305f\u8a71 &#8211; \u4e00\u4f11.com Developers Blog<\/a><br>(2021\u5e745\u6708\u9803\u306e\u8a18\u4e8b)<\/li>\n\n\n\n<li><a href=\"https:\/\/www.ricksoft.jp\/blog\/articles\/001280.html\">Jira Service Management\u3092\u4f7f\u3063\u3066Slack\u3092\u7a93\u53e3\u3068\u3057\u305f\u30c1\u30b1\u30c3\u30c8\u7ba1\u7406\u578b\u30d8\u30eb\u30d7\u30c7\u30b9\u30af\u3092\u69cb\u7bc9\u3057\u3066\u307f\u308b &#8211; \u30ea\u30c3\u30af\u30bd\u30d5\u30c8\u30d6\u30ed\u30b0<\/a><br>(2021\u5e746\u6708\u9803\u306e\u8a18\u4e8b)<\/li>\n\n\n\n<li><a href=\"https:\/\/note.com\/sub743\/n\/n25d5ca234ed1\">\u60c5\u30b7\u30b9\u554f\u3044\u5408\u308f\u305b\u5bfe\u5fdc\u3092\u3088\u308a\u5feb\u9069\u306b\u3059\u308b\u305f\u3081\u306eHalp\u6d3b\u7528\u88533\u9078\uff5cSub \/ \u3055\u3076\uff5cnote<\/a><br>(2022\u5e7412\u6708\u9803\u306e\u8a18\u4e8b)<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">\u5c0e\u5165\u7de8<\/h2>\n\n\n\n<p>2021\u5e74\u306e\u6625\u5148\u306bHalp\u306e\u5b58\u5728\u3092\u77e5\u308a\u3001\u3061\u3087\u3046\u3069\u3001\u305d\u306e\u9803\u306fConfluence\u3068Jira\u3092\u30aa\u30f3\u30d7\u30ec\u74b0\u5883\u304b\u3089\u30af\u30e9\u30a6\u30c9\u3078\u79fb\u884c\u3059\u308b\u3068\u3053\u308d\u3067\u3001\u3055\u3089\u306b\u3001\u30af\u30e9\u30a6\u30c9\u74b0\u5883\u3067\u306fJSM\u306e\u8ffd\u52a0\u5c0e\u5165\u3082\u4e88\u5b9a\u3057\u3066\u3044\u307e\u3057\u305f\u306e\u3067\u3001\u3053\u306e\u6d41\u308c\u306b\u5408\u308f\u305b\u3066Halp\u3082\u5c0e\u5165\u3057\u307e\u3057\u305f\u3002<\/p>\n\n\n\n<p>Halp\u5358\u4f53\u306e\u60c5\u5831\u3082\u305d\u3046\u3067\u3059\u304c\u3001\u3055\u3089\u306b\u767a\u5c55\u7684\u306aJSM\u3068\u306e\u9023\u643a\u306b\u95a2\u3059\u308b\u60c5\u5831\u3068\u3082\u306a\u308b\u3068\u3001\u65e5\u672c\u8a9e\u306e\u60c5\u5831\u306f\u307b\u3068\u3093\u3069\u898b\u3064\u304b\u3089\u306a\u3044\u72b6\u6cc1\u3067\u3057\u305f\u3002<\/p>\n\n\n\n<p><span>\u4ee5\u4e0b\u306e\u3001\u516c\u5f0f\u306e\u82f1\u8a9e\u306e\u30c9\u30ad\u30e5\u30e1\u30f3\u30c8\u3092\u8aad\u307f\u89e3\u304d\u3001\u306a\u3093\u3068\u304b\u4ed5\u7d44\u307f\u3092\u7406\u89e3\u3057\u3066\u74b0\u5883\u69cb\u7bc9\u3092\u884c\u3044\u307e\u3057\u305f\u3002<\/span><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/plz.halp.com\/\">Halp Support Docs<\/a><\/li>\n<\/ul>\n\n\n\n<p>\u3053\u306e\u6642\u306eTips\u3092\u5185\u3005\u306b\u7559\u3081\u3066\u304a\u304f\u306e\u306f\u3082\u3063\u305f\u3044\u306a\u3044\u3068\u601d\u3044\u307e\u3057\u3066\u3001ACE(Atlassian Community Event) Tokyo\u3068\u3044\u3046Atlassian User Community\u306e\u30a4\u30d9\u30f3\u30c8\u306b\u767b\u58c7\u3057\u3001\u767a\u8868\u3092\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/ace.atlassian.com\/events\/details\/atlassian-tokyo-presents-48-tokyo-atlassian-community-online-meetup-dian-pu-bizinesudenohuo-yong-shi-li-halphuo-yong-tipsxin-aceridafa-biao\/\">See #48 Tokyo Atlassian Community Online MeetUp &#8211; \u5e97\u8217\u30d3\u30b8\u30cd\u30b9\u3067\u306e\u6d3b\u7528\u4e8b\u4f8b\uff06Halp\u6d3b\u7528Tips\uff06\u65b0ACE\u30ea\u30fc\u30c0\u30fc\u767a\u8868 at Atlassian Community Events Tokyo<\/a><\/li>\n<\/ul>\n\n\n\n<p>\u767a\u8868\u5185\u5bb9\u306f\u3001\u30a6\u30a7\u30d3\u30ca\u30fc\u306e\u767b\u58c7\u52d5\u753b\u304cYouTube\u3067\u516c\u958b\u3055\u308c\u3066\u3044\u307e\u3059\u306e\u3067\u3001\u305d\u3061\u3089\u3082\u53c2\u8003\u306b\u306a\u308b\u304b\u3068\u601d\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<p><iframe width=\"620\" height=\"405\" style=\"border: 1px solid #ccc; display: block; margin: 0px auto; padding: 0px; aspect-ratio: 620\/405;\" src=\"https:\/\/www.youtube.com\/embed\/TNTw4T1rrXE\" title=\"YouTube video player\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/p>\n\n\n\n<p>\u6295\u5f71\u30b9\u30e9\u30a4\u30c9\u306f\u4ee5\u4e0b\u3088\u308a\u5165\u624b\u53ef\u80fd\u3067\u3059\u3002<\/p>\n\n\n\n<p><iframe width=\"620\" height=\"405\" style=\"border: 1px solid #ccc; display: block; margin: 0px auto; padding: 0px; aspect-ratio: 620\/405;\" src=\"https:\/\/www.docswell.com\/slide\/KDLJRZ\/embed\" allowfullscreen=\"allowfullscreen\" class=\"docswell-iframe\"><\/iframe><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">\u904b\u7528\u7de8<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">\u5c0e\u5165\u52b9\u679c<\/h3>\n\n\n\n<p>\u76f4\u8fd1\u3001\u7d041\u5e74\u534a(\u6b63\u78ba\u306b\u306f\u30011\u5e744\u304b\u6708)\u306e\u904b\u7528\u3067\u3001Slack\u8d8a\u3057\u3001Halp\u7d4c\u7531\u3067\u4f5c\u6210\u3055\u308c\u305f\u30c1\u30b1\u30c3\u30c8\u306f\u3001627\u30c1\u30b1\u30c3\u30c8\u3068\u306a\u308a\u307e\u3059\u3002\u6708\u306b\u7d0440\u30c1\u30b1\u30c3\u30c8\u3001\u9031\u306b10\u30c1\u30b1\u30c3\u30c8\u30011\u65e52\u30c1\u30b1\u30c3\u30c8\u7a0b\u5ea6\u306e\u5229\u7528\u983b\u5ea6\u3067\u3057\u305f\u3002<\/p>\n\n\n\n<p>\u5f93\u524d\u306e\u904b\u7528\u3067\u306f\u3001Slack\u3084\u30e1\u30fc\u30eb\u306a\u3069\u8907\u6570\u306e\u554f\u3044\u5408\u308f\u305b\u7d4c\u7531\u304b\u3089\u3001\u624b\u52d5\u3067\u30c1\u30b1\u30c3\u30c8\u3092\u767b\u9332\u3057\u7ba1\u7406\u3057\u3066\u3044\u305f\u6642\u3068\u6bd4\u3079\u308b\u3068\u3001\u904b\u7528\u5de5\u6570\u306f\u30011\/10\u4ee5\u4e0b\u306b\u6e1b\u308a\u307e\u3057\u305f\u3002<\/p>\n\n\n\n<p>\u307e\u305f\u3001\u793e\u5185\u306e\u5229\u7528\u8005\u306b\u3068\u3063\u3066\u306f\u3001\u30b3\u30ed\u30ca\u798d\u3092\u7d4c\u3066\u3001\u30ea\u30e2\u30fc\u30c8\u30ef\u30fc\u30af\u306b\u3088\u308a\u300c\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u306e\u4e2d\u5fc3\u300d\u304c\u30e1\u30c3\u30bb\u30fc\u30b8(Slack)\u306b\u96c6\u7d04\u3055\u308c\u305f\u73fe\u72b6\u306b\u304a\u3044\u3066\u306f\u3001Slack\u7d4c\u7531\u3067\u554f\u3044\u5408\u308f\u305b\u304c\u5b8c\u7d50\u3059\u308b\u73fe\u72b6\u306f\u3001\u30d9\u30b9\u30c8\u30d5\u30a3\u30c3\u30c8\u306a\u74b0\u5883\u3067\u3042\u308a\u3001\u65b0\u3057\u3044\u6700\u5148\u7aef\u306a\u300c\u30e6\u30fc\u30b6\u30fc\u4f53\u9a13\u300d\u3068\u3057\u3066\u3082\u5b9a\u7740\u3092\u3057\u307e\u3057\u305f\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">\u5229\u7528\u8005\u3078\u306e\u6295\u7968\u30a2\u30f3\u30b1\u30fc\u30c8\u7d50\u679c<\/h3>\n\n\n\n<p>\u826f\u3044\u6a5f\u4f1a\u306a\u306e\u3067\u3001\u793e\u5185\u3067\u6295\u7968\u578b\u306e\u30a2\u30f3\u30b1\u30fc\u30c8\u3092\u53d6\u3063\u3066\u307f\u305f\u3068\u3053\u308d\u3001\u4ee5\u4e0b\u306e\u3088\u3046\u306a\u7d50\u679c\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/p>\n\n\n\n<figure class=\"wp-block-table aligncenter\"><table class=\"has-fixed-layout\"><thead><tr><th>\u6295\u7968\u9805\u76ee<\/th><th>\u5168\u6295\u7968\u6570\u306b\u5bfe\u3059\u308b\u5272\u5408<\/th><\/tr><\/thead><tbody><tr><td>Slack\u5b8c\u7d50\u3067\u697d(\u306b\u306a\u3063\u305f)<\/td><td>64%<\/td><\/tr><tr><td>\u6b21\u4e16\u4ee3\u306a\u4ed5\u7d44\u307f\u3001\u4eca\u6642\u306a\u611f\u3058\u3067\u30a4\u30a4<\/td><td>18%<\/td><\/tr><tr><td>Slack\u30d5\u30a9\u30fc\u30e0\u304c\u9762\u5012<\/td><td>11%<\/td><\/tr><tr><td>\u4ed6\u306e\u696d\u52d9\u3067\u3082\u6d3b\u7528\u3057\u3066\u307f\u305f\u3044<\/td><td>7%<\/td><\/tr><tr><td>\u30e1\u30fc\u30eb\u554f\u5408\u305b\u306b\u623b\u3057\u3066\u307b\u3057\u3044<\/td><td>0%<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p>9\u5272\u304c\u30dd\u30b8\u30c6\u30a3\u30d6\u306a\u9805\u76ee\u306b\u5bfe\u3057\u3066\u306e\u6295\u7968\u3068\u306a\u308a\u30011\u5272\u307b\u3069\u3001\u30d7\u30c1\u30fb\u30cd\u30ac\u30c6\u30a3\u30d6\u306a\u9805\u76ee\u300cSlack\u30d5\u30a9\u30fc\u30e0\u304c\u9762\u5012\u300d\u3078\u306e\u6295\u7968\u3068\u306a\u308a\u307e\u3057\u305f\u3002<\/p>\n\n\n\n<p>\u30cd\u30ac\u30c6\u30a3\u30d6\u3068\u3044\u3063\u3066\u3082\u3001Slack\u4e0a\u304b\u3089\u306e\u554f\u3044\u5408\u308f\u305b\u306e\u969b\u306b\u3001\u5fc5\u8981\u306a\u4e8b\u9805\u3092\u30d5\u30a9\u30fc\u30e0\u5165\u529b\u3057\u3066\u3082\u3089\u3046\u3068\u3044\u3046\u5185\u5bb9\u3067\u3059\u306e\u3067\u3001\u554f\u3044\u5408\u308f\u305b\u3092\u3059\u308b\u4ee5\u4e0a\u3001\u6700\u5c0f\u9650\u306e\u5fc5\u8981\u306a\u30b9\u30c6\u30c3\u30d7\u3060\u3068\u8003\u3048\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u30e1\u30fc\u30eb\u3067\u306e\u554f\u3044\u5408\u308f\u305b\u306b\u623b\u308a\u305f\u3044\u3068\u3044\u3046\u610f\u898b\u306f\u30bc\u30ed\u3067\u3059\u3057\u3001\u4ed6\u696d\u52d9\u3067\u3082\u5229\u7528\u3057\u3066\u307f\u305f\u3044\u3068\u3044\u3046\u524d\u5411\u304d\u306a\u610f\u898b\u3082\u3042\u3063\u305f\u3053\u3068\u306f\u3001\u5927\u5909\u3088\u3044\u3053\u3068\u3060\u3068\u6349\u3048\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u7279\u306b\u3001\u300c\u6b21\u4e16\u4ee3\u306a\u4ed5\u7d44\u307f\u3001\u4eca\u6642\u306a\u611f\u3058\u3067\u30a4\u30a4\u300d\u3068\u3044\u3046\u610f\u898b\u3092\u3082\u3089\u3048\u305f\u3053\u3068\u306f\u3001\u72d9\u3044\u901a\u308a\u3060\u3063\u305f\u3068\u3082\u8a00\u3048\u3001\u5927\u5909\u3046\u308c\u3057\u3044\u6295\u7968\u7d50\u679c\u3068\u306a\u308a\u307e\u3057\u305f\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">\u7ba1\u7406\u9762\u3067\u306e\u8ab2\u984c<\/h3>\n\n\n\n<p>Halp\u306f\u4ed6\u306eAtlassian\u793e\u88fd\u54c1\u306e\u30b5\u30fc\u30d3\u30b9\u3068\u7570\u306a\u308a\u3001\u65e5\u672c\u6cd5\u4eba\u7d4c\u7531\u3067\u306e\u65e5\u672c\u8a9e\u306e\u30b5\u30dd\u30fc\u30c8\u3092\u53d7\u3051\u3089\u308c\u307e\u305b\u3093\u3002<\/p>\n\n\n\n<p>\u307e\u305f\u3001\u30b5\u30dd\u30fc\u30c8\u95a2\u9023\u306e\u516c\u5f0f\u30c9\u30ad\u30e5\u30e1\u30f3\u30c8\u306b\u3064\u3044\u3066\u3082\u82f1\u8a9e\u306e\u307f\u3068\u306a\u308a\u307e\u3059\u306e\u3067\u3001\u5c0e\u5165\u6642\u306e\u6577\u5c45\u304c\u591a\u5c11\u9ad8\u304f\u3001\u904b\u7528\u6642\u306e\u30c8\u30e9\u30d6\u30eb\u767a\u751f\u6642\u306e\u30b5\u30dd\u30fc\u30c8\u3078\u306e\u554f\u3044\u5408\u308f\u305b\u3082\u3001\u5c11\u3057\u9762\u5012\u306b\u611f\u3058\u308b\u6642\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h1 class=\"wp-block-heading has-swl-main-color has-text-color has-link-color wp-elements-ad98f1cdf38e30417070326d3b08efb6\"><strong><span class=\"swl-format-1\">JSM Chat\u306e\u767b\u5834<\/span><\/strong><\/h1>\n\n\n\n<h2 class=\"wp-block-heading\">JSM Chat\u3068\u306f\uff1f<\/h2>\n\n\n\n<p>\u4eca\u5e74\u30012022\u5e74\u306b\u5165\u308a\u3001JSM\u306bSlack\u3068\u306e\u9023\u643a\u6a5f\u80fd\u304c\u65b0\u3057\u304f\u5b9f\u88c5\u3055\u308c\u305f\u3068\u3044\u3046\u30cb\u30e5\u30fc\u30b9\u304c\u98db\u3073\u8fbc\u3093\u3067\u304d\u307e\u3057\u305f\u3002<\/p>\n\n\n\n<p>\u3069\u3046\u3084\u3089\u3001Halp\u3068\u540c\u7b49\u306e\u6a5f\u80fd\u3092\u3001JSM\u5c02\u7528\u306b\u518d\u5b9f\u88c5\u3055\u308c\u305f\u6a5f\u80fd\u306e\u3088\u3046\u3067\u3001Halp\u306a\u3057\u3067\u3001Slack\u4e0a\u3067\u306e\u3084\u308a\u3068\u308a\u3092JSM\u306e\u30c1\u30b1\u30c3\u30c8\u306b\u9023\u643a\u3059\u308b\u4ed5\u7d44\u307f\u3068\u306a\u3063\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<p>JSM Chat\u306b\u3064\u3044\u3066\u306f\u3001\u30ea\u30ea\u30fc\u30b9\u3055\u308c\u305f\u3070\u304b\u308a\u3068\u3044\u3046\u3053\u3068\u3082\u3042\u308b\u3068\u601d\u3044\u307e\u3059\u304c\u3001\u516c\u5f0f\u306e\u60c5\u5831\u4ee5\u5916\u306b\u306f\u3001\u307e\u3060\u65e5\u672c\u8a9e\u306e\u60c5\u5831\u306f\u5c11\u306a\u304f\u3001\u79c1\u306e\u89b3\u6e2c\u7bc4\u56f2\u3067\u3059\u3068\u4ee5\u4e0b\u306e\u307f\u3067\u3057\u305f\u3002<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/tech.buysell-technologies.com\/entry\/2022\/05\/25\/211606\">JSM(Jira Service Management)\u306e\u65b0\u6a5f\u80fd(\u30c1\u30e3\u30c3\u30c8)\u3092\u89e6\u3063\u3066\u307f\u308b &#8211; \u30d0\u30a4\u30bb\u30eb Tech Blog<\/a><br>(2022\u5e745\u6708\u9803\u306e\u8a18\u4e8b)<\/li>\n\n\n\n<li><a href=\"https:\/\/qiita.com\/cemaimai\/items\/4dcd0fa9041b90f044d1\">1\u4eba\u30b3\u30fc\u30dd\u30ec\u30fc\u30c8\u30a8\u30f3\u30b8\u30cb\u30a2\u304c\u30d8\u30eb\u30d7\u30c7\u30b9\u30af\u696d\u52d9\u3092Jira Service Management\u3067\u7ba1\u7406\u3057\u3066\u3044\u308b\u5b9f\u4f8b\u7d39\u4ecb &#8211; Qiita<\/a><br>(2022\u5e7412\u6708\u9803\u306e\u8a18\u4e8b)<\/li>\n<\/ul>\n\n\n\n<p>2\u3064\u76ee\u306e\u60c5\u5831\u306f\u3001\u4eca\u56de\u306e\u30a2\u30c9\u30d9\u30f3\u30c8\u30ab\u30ec\u30f3\u30c0\u30fc19\u65e5\u76ee\u306e\u30a8\u30f3\u30c8\u30ea\u30fc\u3068\u306a\u308a\u307e\u3057\u3066\u3001JSM Chat\u3092\u5229\u7528\u3057\u305f\u5b9f\u904b\u7528\u306e\u304a\u8a71\u304c\u8f09\u3063\u3066\u304a\u308a\u3001\u5927\u5909\u53c2\u8003\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">\u65e5\u672c\u8a9e\u60c5\u5831\u304c\u5145\u5b9f\uff01<\/h2>\n\n\n\n<p>\u4e00\u65b9\u3001\u516c\u5f0f\u306e\u30c9\u30ad\u30e5\u30e1\u30f3\u30c8\u3064\u3044\u3066\u306f\u3001Halp\u3068\u306f\u7570\u306a\u308a\u3001\u65e5\u672c\u8a9e\u306e\u60c5\u5831\u304c\u5145\u5b9f\u3057\u3066\u3044\u307e\u3059\uff01<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/www.atlassian.com\/ja\/software\/jira\/service-management\/product-guide\/tips-and-tricks\/chat\">Jira Service Management \u3092 Slack \u304a\u3088\u3073 Microsoft teams \u306b\u63a5\u7d9a\u3059\u308b<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/support.atlassian.com\/ja\/jira-service-management-cloud\/docs\/receive-and-manage-requests-in-slack\/\">Slack \u307e\u305f\u306f Microsoft Teams \u3067\u30ea\u30af\u30a8\u30b9\u30c8\u3092\u53d7\u3051\u53d6\u3063\u3066\u7ba1\u7406\u3059\u308b | Jira Service Management Cloud | \u30a2\u30c8\u30e9\u30b7\u30a2\u30f3 \u30b5\u30dd\u30fc\u30c8<\/a><\/li>\n<\/ul>\n\n\n\n<p>\u88fd\u54c1\u306e\u6a5f\u80fd\u7d39\u4ecb\u3082\u65e5\u672c\u8a9e\u3067\u5c55\u958b\u3055\u308c\u3066\u3044\u307e\u3059\u3057\u3001\u30b5\u30dd\u30fc\u30c8\u95a2\u9023\u306e\u30c9\u30ad\u30e5\u30e1\u30f3\u30c8\u3082\u65e5\u672c\u8a9e\u304c\u63c3\u3063\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u305d\u3057\u3066\u3001\u901a\u5e38\u306eJSM\u306e\u30b5\u30dd\u30fc\u30c8\u306e\u7bc4\u56f2\u3067\u554f\u3044\u5408\u308f\u305b\u304c\u3067\u304d\u307e\u3059\u306e\u3067\u3001\u65e5\u672c\u8a9e\u306e\u30b5\u30dd\u30fc\u30c8\u3082\u554f\u984c\u3042\u308a\u307e\u305b\u3093\u3002<\/p>\n\n\n\n<p>\u305d\u306e\u307b\u304b\u3001\u6a5f\u80fd\u7d39\u4ecb\u306e\u516c\u5f0f\u306e\u30a6\u30a7\u30d3\u30ca\u30fc\u306e\u30a2\u30fc\u30ab\u30a4\u30d6\u3082\u898b\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3057\u3066\u3001\u3042\u308f\u305b\u3066\u3001\u95a2\u9023\u3057\u3066\u3044\u308b\u30b9\u30e9\u30a4\u30c9\u3082\u516c\u958b\u3055\u308c\u3066\u3044\u307e\u3057\u305f\u3002<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/www.atlassian.com\/webinars\/international\/ja-jsm-chat\">\u30c1\u30e3\u30c3\u30c8\u9023\u643a\u3067\u554f\u3044\u5408\u308f\u305b\u5bfe\u5fdc\u306b\u30b9\u30d4\u30fc\u30c9\u3068\u900f\u660e\u6027\u3092 \u30fc Jira Service Management\u3067\u5b9f\u73fe\u3059\u308b\u5bfe\u8a71\u578b\u30c1\u30b1\u30c3\u30c8\u7ba1\u7406<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/speakerdeck.com\/atlassianjapan\/jsm-chat-webinar-20220629\">\u30c1\u30e3\u30c3\u30c8\u9023\u643a\u3067\u554f\u3044\u5408\u308f\u305b\u5bfe\u5fdc\u306b\u30b9\u30d4\u30fc\u30c9\u3068\u900f\u660e\u6027\u3092 \u30fc Jira Service Management\u3067\u5b9f\u73fe\u3059\u308b\u5bfe\u8a71\u578b\u30c1\u30b1\u30c3\u30c8\u7ba1\u7406\/JSM-Chat-Webinar-20220629 &#8211; Speaker Deck<\/a><\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">\u6c17\u306b\u306a\u308b\u6a5f\u80fd<\/h2>\n\n\n\n<p>\u516c\u958b\u3055\u308c\u3066\u3044\u308b\u516c\u5f0f\u306e\u30c9\u30ad\u30e5\u30e1\u30f3\u30c8\u3092\u4e00\u901a\u308a\u53c2\u7167\u3057\u3001\u6c17\u306b\u306a\u308b\u6a5f\u80fd\u3092\u30d4\u30c3\u30af\u30a2\u30c3\u30d7\u3057\u3066\u307f\u307e\u3057\u305f\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Slack\u4e0a\u3067\u30c1\u30b1\u30c3\u30c8\u306e\u627f\u8a8d\u304c\u53ef\u80fd<\/h3>\n\n\n\n<p><a href=\"https:\/\/www.atlassian.com\/ja\/software\/jira\/service-management\/product-guide\/tips-and-tricks\/chat\">Jira Service Management \u3092 Slack \u304a\u3088\u3073 Microsoft teams \u306b\u63a5\u7d9a\u3059\u308b<\/a><\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>Slack \u307e\u305f\u306f Microsoft Teams \u3067 Assist \u304b\u3089\u627f\u8a8d\u8005\u306b DM \u3092\u9001\u4fe1\u3057\u3001Jira Service Management \u306e\u8ab2\u984c\u306b\u95a2\u3059\u308b\u627f\u8a8d\u3092\u7c21\u7d20\u5316\u3057\u307e\u3059\u3002\u627f\u8a8d\u8005\u306f Jira Service Management \u306b\u79fb\u52d5\u3057\u306a\u304f\u3066\u3082\u3001\u305d\u306e\u4f1a\u8a71\u304b\u3089\u76f4\u63a5\u3001\u30ea\u30af\u30a8\u30b9\u30c8\u3092\u5374\u4e0b\u307e\u305f\u306f\u627f\u8a8d\u3067\u304d\u307e\u3059\u3002\u30ea\u30af\u30a8\u30b9\u30c8\u3092\u627f\u8a8d\u307e\u305f\u306f\u5374\u4e0b\u3059\u308b\u3068\u3001\u305d\u306e\u6c7a\u5b9a\u3092\u8a18\u9332\u3057\u305f\u30bf\u30a4\u30e0\u30b9\u30bf\u30f3\u30d7\u4ed8\u304d\u306e\u901a\u77e5\u304c\u30e1\u30c3\u30bb\u30fc\u30b8\u306b\u8868\u793a\u3055\u308c\u307e\u3059\u3002<\/p>\n<\/blockquote>\n\n\n\n<p>\u3069\u3046\u3084\u3089\u3001JSM\u306e\u30c1\u30b1\u30c3\u30c8\u306e\u904b\u7528\u30d5\u30ed\u30fc\u306b\u627f\u8a8d\u5de5\u7a0b\u304c\u3042\u308b\u5834\u5408\u3001Slack\u7d4c\u7531\u3067\u627f\u8a8d\u8005\u3078\u306e\u901a\u77e5\u304c\u884c\u308f\u308c\u3001\u627f\u8a8d\u8005\u306f\u3001Slack\u4e0a\u3067\u627f\u8a8d\u306e\u30a2\u30af\u30b7\u30e7\u30f3\u304c\u53d6\u308c\u308b\u3088\u3046\u3067\u3059\u3002\u30b3\u30ec\u306f\u671f\u5f85\u3057\u3066\u3044\u305f\u90e8\u5206\u3067\u3082\u3042\u308a\u3001\u5927\u5909\u5b09\u3057\u3044\u6a5f\u80fd\u3067\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">DM\u304b\u3089\u4f5c\u6210\u3057\u305f\u30c1\u30b1\u30c3\u30c8\u306b\u5bfe\u3057\u3066\u7d99\u7d9a\u3057\u3066Slack\u4e0a\u3067\u306e\u3084\u308a\u3068\u308a\u304c\u53ef\u80fd<\/h3>\n\n\n\n<p><a href=\"https:\/\/www.atlassian.com\/ja\/software\/jira\/service-management\/product-guide\/tips-and-tricks\/chat\">Jira Service Management \u3092 Slack \u304a\u3088\u3073 Microsoft teams \u306b\u63a5\u7d9a\u3059\u308b<\/a><\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>DM \u304b\u3089<\/p>\n\n\n\n<p>DM \u306b\u30c1\u30b1\u30c3\u30c8\u306e\u7d75\u6587\u5b57\u3067\u5bfe\u5fdc\u3059\u308b (Slack) \u304b\u3001\u30c1\u30b1\u30c3\u30c8\u4f5c\u6210\u30e1\u30c3\u30bb\u30fc\u30b8 \u30a2\u30af\u30b7\u30e7\u30f3\u3092\u4f7f\u7528\u3057\u307e\u3059 (Teams)\u3002\u3053\u308c\u3067\u3001\u30ea\u30af\u30a8\u30b9\u30c8\u63d0\u51fa\u8005\u306f\u30b3\u30e1\u30f3\u30c8\u3092\u8ffd\u52a0\u3057\u3001Assist \u30dc\u30c3\u30c8 DM \u304b\u3089\u72b6\u6cc1\u3092\u8ffd\u8de1\u3067\u304d\u307e\u3059\u3002<\/p>\n<\/blockquote>\n\n\n\n<p>Slack\u306eDM\u3067\u554f\u3044\u5408\u308f\u305b\u3092\u53d7\u3051\u305f\u5834\u5408\u3001Halp\u3067\u3082\u30c1\u30b1\u30c3\u30c8\u5316\u306f\u3067\u304d\u307e\u3057\u305f\u304c\u3001\u30c1\u30b1\u30c3\u30c8\u5316\u3057\u305f\u3042\u3068\u3001\u30b3\u30e1\u30f3\u30c8\u306e\u3084\u308a\u3068\u308a\u3092Slack\u306eDM\u4e0a\u3067\u7d99\u7d9a\u3057\u3066\u884c\u3046\u3053\u3068\u306f\u3067\u304d\u307e\u305b\u3093\u3067\u3057\u305f\u304c\u3001JSM Chat\u306e\u5834\u5408\u306f\u3001Assist\u3068\u3044\u3046Slack\u30dc\u30c3\u30c8\u3092\u901a\u3058\u3066\u3001\u30b3\u30e1\u30f3\u30c8\u306e\u3084\u308a\u53d6\u308a\u304c\u7d99\u7d9a\u3067\u304d\u308b\u3088\u3046\u3067\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">JSM(\u30d8\u30eb\u30d7\u30bb\u30f3\u30bf\u30fc\uff0f\u30ea\u30af\u30a8\u30b9\u30c8\u30dd\u30fc\u30bf\u30eb)\u304b\u3089\u306e\u9023\u643a<\/h3>\n\n\n\n<p>JSM\u5074\u306e\u30d8\u30eb\u30d7\u30bb\u30f3\u30bf\u30fc\uff0f\u30ea\u30af\u30a8\u30b9\u30c8\u30dd\u30fc\u30bf\u30eb\u4e0a\u3067\u4f5c\u6210\u3055\u308c\u305f\u30c1\u30b1\u30c3\u30c8\u306b\u3064\u3044\u3066\u3082\u3001JSM\u304b\u3089Slack\u306b\u5bfe\u3057\u3066\u540c\u671f\u3059\u308b\u3088\u3046\u306b\u306a\u308a\u3001Slack\u4e0a\u3067\u5c55\u958b\u304c\u53ef\u80fd\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/p>\n\n\n\n<p>\u5f93\u524d\u306f\u3001Slack(Halp)\u304b\u3089JSM\u306e\u30c1\u30b1\u30c3\u30c8\u4f5c\u6210\u5f8c\u306b\u3064\u3044\u3066\u306f\u3001\u53cc\u65b9\u5411\u540c\u671f\u304c\u53ef\u80fd\u3067\u3057\u305f\u304c\u3001\u3042\u304f\u307e\u3067\u3082\u3001Slack(Halp)\u5074\u304b\u3089\u30c1\u30b1\u30c3\u30c8\u3092\u4f5c\u6210\u3057\u305f\u5f8c\u3001\u3068\u3044\u3046\u524d\u63d0\u3067\u3057\u305f\u3002\u305d\u306e\u305f\u3081\u3001JSM\u5074\u3067\u4f5c\u6210\u3055\u308c\u305f\u30c1\u30b1\u30c3\u30c8\u306b\u95a2\u3057\u3066\u306f\u3001Slack\u5074\u3067\u64cd\u4f5c\u304c\u3067\u304d\u306a\u3044\u72b6\u614b\u3067\u3057\u305f\u3002<\/p>\n\n\n\n<p>\u307e\u305f\u3001Halp\u9023\u643a\u306e\u5834\u5408(\u203b)\u3001JSM\u5074\u306e\u30d8\u30eb\u30d7\u30bb\u30f3\u30bf\u30fc\uff0f\u30ea\u30af\u30a8\u30b9\u30c8\u30dd\u30fc\u30bf\u30eb\u304b\u3089\u554f\u3044\u5408\u308f\u305b\u304c\u3042\u3063\u3066\u3082\u3001\u305d\u306e\u30c1\u30b1\u30c3\u30c8\u306e\u767a\u52d5\u306b\u6c17\u3065\u304d\u3065\u3089\u304f\u3001\u5834\u5408\u306b\u3088\u3063\u3066\u306f\u898b\u843d\u3068\u3059\u3053\u3068\u3082\u3042\u308a\u307e\u3057\u305f\u306e\u3067\u3001Slack or JSM\u3069\u3061\u3089\u304b\u3089\u30c1\u30b1\u30c3\u30c8\u304c\u8d77\u7968\u3055\u308c\u3066\u3082Slack\u4e0a\u3067\u78ba\u8a8d\u304c\u3067\u304d\u308b\u3068\u3044\u3046\u306e\u306f\u5927\u5909\u3042\u308a\u304c\u305f\u3044\u6a5f\u80fd\u3067\u3059\u3002<\/p>\n\n\n\n<p><em>\u203b 2022\u5e7411\u6708\u306bHalp\u306e\u30d0\u30fc\u30b8\u30e7\u30f3\u30a2\u30c3\u30d7\u304c\u3042\u308a\u3001\u305d\u306e\u5f8c\u306f\u3001JSM Chat\u3068\u540c\u69d8\u306b\u3001JSM\u5074\u306e\u30d8\u30eb\u30d7\u30bb\u30f3\u30bf\u30fc\uff0f\u30ea\u30af\u30a8\u30b9\u30c8\u30dd\u30fc\u30bf\u30eb\u304b\u3089\u554f\u3044\u5408\u308f\u305b\u304c\u3042\u3063\u305f\u5834\u5408\u3082\u3001\u305d\u306e\u30c1\u30b1\u30c3\u30c8\u306b\u5bfe\u3057\u3066\u3001Slack\u5074\u3067\u64cd\u4f5c\u304c\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u3063\u3066\u3044\u307e\u3059\u3002<\/em><\/p>\n\n\n\n<h3 class=\"wp-block-heading\">\u7d75\u6587\u5b57\u30b9\u30bf\u30f3\u30d7\u3067\u64cd\u4f5c<\/h3>\n\n\n\n<p><a href=\"https:\/\/support.atlassian.com\/ja\/jira-service-management-cloud\/docs\/manage-chat-settings\/#Set-up-emoji-shortcuts\">Slack \u306e\u30c1\u30e3\u30c3\u30c8\u8a2d\u5b9a\u3092\u7ba1\u7406\u3059\u308b | Jira Service Management Cloud | \u30a2\u30c8\u30e9\u30b7\u30a2\u30f3 \u30b5\u30dd\u30fc\u30c8<\/a><\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>\u7d75\u6587\u5b57\u30b7\u30e7\u30fc\u30c8\u30ab\u30c3\u30c8\u3092\u4f7f\u7528\u3059\u308b\u3068\u3001\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306f\u30ea\u30a2\u30af\u30b7\u30e7\u30f3\u6a5f\u80fd\u3067\u7d75\u6587\u5b57\u3092\u8ffd\u52a0\u3059\u308b\u3053\u3068\u3067\u3001Slack \u30e1\u30c3\u30bb\u30fc\u30b8\u3067\u306e\u3059\u3070\u3084\u3044\u30a2\u30af\u30b7\u30e7\u30f3\u3092\u5b9f\u884c\u3067\u304d\u307e\u3059\u3002<\/p>\n<\/blockquote>\n\n\n\n<p>Slack\u5074\u3067\u7d75\u6587\u5b57\u30b9\u30bf\u30f3\u30d7\u3092\u5229\u7528\u3057\u3066\u3001\u30c1\u30b1\u30c3\u30c8\u306e\u9805\u76ee\u306b\u5bfe\u3057\u3066\u5024\u3092\u8a2d\u5b9a\u3057\u305f\u308a\u3001\u30b9\u30c6\u30fc\u30bf\u30b9(\u30c8\u30e9\u30f3\u30b8\u30b7\u30e7\u30f3)\u306e\u5909\u66f4\u304c\u53ef\u80fd\u3068\u3044\u3046\u3053\u3068\u3067\u3001\u3053\u306e\u3042\u305f\u308a\u3092\u3046\u307e\u304f\u6d3b\u7528\u3059\u308b\u3068\u3001\u3088\u308a\u30b9\u30d4\u30fc\u30c7\u30a3\u306b\u30c1\u30b1\u30c3\u30c8\u7ba1\u7406\u304c\u3067\u304d\u305d\u3046\u3067\u3059\u3002<\/p>\n\n\n\n<p>\u305f\u3060\u3057\u3001\u4ee5\u4e0b\u306e\u3088\u3046\u306b\u6ce8\u91c8\u304c\u3042\u308a\u307e\u3059\u306e\u3067\u3001JSM\u306e\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u4f5c\u6210\u6642\u306b\u306f\u6ce8\u610f\u304c\u5fc5\u8981\u3067\u3059\u3002<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>\u7d75\u6587\u5b57\u30b7\u30e7\u30fc\u30c8\u30ab\u30c3\u30c8\u306f\u3001\u4f01\u696d\u7ba1\u7406\u5bfe\u8c61\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u3067\u306e\u307f\u6a5f\u80fd\u3057\u307e\u3059<\/p>\n\n\n\n<p>\u30b5\u30fc\u30d3\u30b9 \u30d7\u30ed\u30b8\u30a7\u30af\u30c8 \u30b5\u30a4\u30c9\u30d0\u30fc\u306e\u5de6\u4e0b\u306b\u3001&#8221;\u30c1\u30fc\u30e0\u7ba1\u7406\u5bfe\u8c61\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u3092\u3054\u5229\u7528\u4e2d\u3067\u3059&#8221; \u3068\u8868\u793a\u3055\u308c\u3066\u3044\u308b\u5834\u5408\u306f\u3001\u7d75\u6587\u5b57\u30b7\u30e7\u30fc\u30c8\u30ab\u30c3\u30c8\u3092\u4f7f\u7528\u3067\u304d\u307e\u305b\u3093\u3002<\/p>\n<\/blockquote>\n\n\n\n<h2 class=\"wp-block-heading\">JSM Chat\u306b\u30c8\u30e9\u30a4\u30a2\u30eb\uff01<\/h2>\n\n\n\n<p>JSM\u306eSandbox\u74b0\u5883\u3092\u5229\u7528\u3057\u3066\u3001\u65b0\u3057\u304fJSM\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u3092\u4f5c\u6210\u3057\u3066\u3001Slack\u3068\u9023\u643a\u3059\u308bJSM\u74b0\u5883\u3092\u69cb\u7bc9\u3057\u3066\u3001\u52d5\u4f5c\u78ba\u8a8d\u3092\u3057\u3066\u307f\u307e\u3057\u305f\u3002<\/p>\n\n\n\n<p>\u30c8\u30e9\u30a4\u30a2\u30eb\u306e\u8a73\u7d30\u306f\u3001\u5225\u30a8\u30f3\u30c8\u30ea\u30fc\u3068\u3057\u307e\u3057\u305f\u306e\u3067\u3001\u8a73\u7d30\u306f\u4ee5\u4e0b\u3092\u53c2\u7167\u304f\u3060\u3055\u3044\u3002<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/ci.clara.jp\/media\/?p=7575\">JSM Chat\u306e\u30c6\u30b9\u30c8\u74b0\u5883\u69cb\u7bc9\uff5e\u52d5\u4f5c\u691c\u8a3c(Halp\u3068\u306e\u5dee\u7570\u78ba\u8a8d)\uff5e<\/a><\/li>\n<\/ul>\n\n\n\n<p>\u30c8\u30e9\u30a4\u30a2\u30eb\u306e\u611f\u60f3\u3068\u3057\u3066\u306f\u3001JSM Chat\u306b\u7f6e\u304d\u63db\u3048\u305f\u3068\u3057\u3066\u3082\u3001Halp\u306e\u6642\u3068\u540c\u69d8\u306e\u64cd\u4f5c\u304c\u3067\u304d\u307e\u3057\u305f\u306e\u3067\u3001JSM Chat\u3078\u306e\u79fb\u884c\u306b\u3064\u3044\u3066\u306f\u3001\u5168\u304f\u554f\u984c\u306a\u3044\u3068\u8a55\u4fa1\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u305f\u3060\u30011\u3064\u3060\u3051\u3001\u627f\u8a8d\u51e6\u7406\u304cSlack\u4e0a\u3067\u5b9f\u65bd\u3067\u304d\u308b\u3068\u3042\u308a\u307e\u3057\u305f\u304c\u3001\u30c8\u30e9\u30a4\u30a2\u30eb\u3067\u306f\u4e0a\u624b\u304f\u6a5f\u80fd\u3057\u306a\u304b\u3063\u305f\u305f\u3081\u3001\u3053\u3061\u3089\u306b\u3064\u304d\u307e\u3057\u3066\u306f\u539f\u56e0\u8abf\u67fb\u7b49\u3001\u5225\u9014\u78ba\u8a8d\u3092\u3057\u305f\u3044\u3068\u601d\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h1 class=\"wp-block-heading has-swl-main-color has-text-color has-link-color wp-elements-702abd8f4c144f85874d263e50a15bae\"><strong>Halp\u3068JSM Chat\u306e\u6bd4\u8f03<\/strong><\/h1>\n\n\n\n<p>\u30c8\u30e9\u30a4\u30a2\u30eb\u7d50\u679c\u3067\u3082\u66f8\u3044\u305f\u901a\u308a\u3001\u4e00\u822c\u7684\u306a\u30c1\u30b1\u30c3\u30c8\u7ba1\u7406\u306e\u4f7f\u3044\u65b9\u3067\u3042\u308c\u3070\u3001Halp\u3068JSM Chat\u3067\u3067\u304d\u308b\u3053\u3068\u306b\u5dee\u7570\u306f\u306a\u3044\u3068\u8a55\u4fa1\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">JSM Chat\u3067\u5341\u5206\uff1f<\/h2>\n\n\n\n<p>\u6a5f\u80fd\u9762\u306b\u95a2\u3057\u3066\u3001Halp\u3092\u63a1\u7528\u3059\u308b\u7406\u7531\u3092\u5f37\u3044\u3066\u6319\u3052\u308b\u3068\u3059\u308c\u3070\u3001\u4ee5\u4e0b<\/p>\n\n\n\n<p>JSM(Jira Service Management)\u3060\u3051\u3067\u306f\u306a\u304f\u3001Jira Software\u306b\u95a2\u3057\u3066\u3082Slack\u4e0a\u3067\u306e\u30e1\u30c3\u30bb\u30fc\u30b8\u9023\u643a\u3092\u5229\u7528\u3057\u305f\u3044\u5834\u5408\u306f\u3001Halp\u3092\u63a1\u7528\u3059\u308b\u5fc5\u8981\u304c\u3042\u308b\u3068\u601d\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<p>Jira\u306eChat\u6a5f\u80fd\u306f\u3001\u73fe\u72b6\u3001JSM(Jira Service Management)\u3060\u3051\u306b\u63d0\u4f9b\u3055\u308c\u3066\u3044\u308b\u6a5f\u80fd\u3068\u306a\u308a\u307e\u3059\u306e\u3067\u3001Jira Software\u3067\u306f\u4f7f\u3048\u307e\u305b\u3093\u3002<\/p>\n\n\n\n<p>\u305f\u3060\u3001\u305d\u3082\u305d\u3082\u306e\u5229\u7528\u30b7\u30fc\u30f3\u3092\u8003\u3048\u305f\u5834\u5408\u3001Jira Software\u306e\u8ab2\u984c\u7ba1\u7406\u306b\u304a\u3044\u3066\u3001Slack\u4e0a\u3067\u306e\u30c6\u30ad\u30b9\u30c8\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u3068\u9023\u643a\u3055\u305b\u308b\u5fc5\u8981\u304c\u3042\u308b\u306e\u304b\u3001\u5177\u4f53\u7684\u306a\u30e6\u30fc\u30b9\u30b1\u30fc\u30b9\u304c\u601d\u3044\u6d6e\u304b\u3070\u306a\u3044\u305f\u3081\u3001\u5f0a\u793e\u306e\u73fe\u5728\u306e\u5229\u7528\u72b6\u6cc1\u3067\u306f\u5fc5\u8981\u304c\u306a\u3055\u305d\u3046\u3067\u3059\u3002<\/p>\n\n\n\n<p>JSM Chat\u3067\u5341\u5206\u3068\u8a00\u3048\u305d\u3046\u3067\u3059\u3002<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">JSM Chat\u3078\u306e\u671f\u5f85<\/h2>\n\n\n\n<p>Halp\u306b\u5b9f\u88c5\u3055\u308c\u3066\u3044\u3066\u3001JSM Chat\u3067\u306f\u5b9f\u88c5\u3055\u308c\u3066\u3044\u306a\u3044\u6a5f\u80fd\u3068\u3057\u3066\u3001\u300cAuto Answers\u300d\u3068\u3044\u3046\u81ea\u52d5\u5fdc\u7b54\u306e\u6a5f\u80fd\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/plz.halp.com\/article\/nbjqzqbomr-getting-started-with-halp-answers\">Halp Answers &#8211; Halp Support Docs<\/a><\/li>\n<\/ul>\n\n\n\n<p>Auto Answers\u306f\u3001Slack\u4e0a\u306e\u6295\u7a3f\u5185\u5bb9\u3088\u308a\u30ad\u30fc\u30ef\u30fc\u30c9\u3092\u62bd\u51fa\u3057\u3066\u3001\u3042\u3089\u304b\u3058\u3081\u8a2d\u5b9a\u3057\u3066\u304a\u3044\u305f\u30e1\u30c3\u30bb\u30fc\u30b8\u3067\u81ea\u52d5\u8fd4\u4fe1\u3055\u305b\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u304c\u3001\u6b8b\u5ff5\u306a\u304c\u3089\u3001\u65e5\u672c\u8a9e\u306e\u5bfe\u5fdc\u304c\u4e0d\u5341\u5206\u3067\u5b9f\u904b\u7528\u3067\u306f\u6709\u52b9\u306b\u6a5f\u80fd\u3055\u305b\u308b\u3053\u3068\u304c\u96e3\u3057\u3044\u72b6\u6cc1\u3067\u3059\u3002<\/p>\n\n\n\n<p>\u4e00\u65b9\u3001JSM\u306b\u306f\u3001Confluence\u3068\u9023\u643a\u3057\u3066\u6a5f\u80fd\u3059\u308b\u30ca\u30ec\u30c3\u30b8\u30b7\u30a7\u30a2\u3068\u3044\u3046\u6a5f\u80fd\u304c\u3042\u308a\u307e\u3059\u306e\u3067\u3001\u3053\u308c\u306b\u985e\u3059\u308b\u5f62\u3067\u3001Slack\u4e0a\u3067\u3082\u65e2\u5b58\u306e\u30ca\u30ec\u30c3\u30b8\u3092\u6d3b\u7528\u3057\u305f\u81ea\u52d5\u5fdc\u7b54\u306e\u6a5f\u80fd\u304c\u5b9f\u88c5\u3055\u308c\u308b\u3068\u826f\u3044\u306e\u3067\u306f\u306a\u3044\u304b\u3068\u601d\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/www.atlassian.com\/ja\/software\/confluence\/use-cases\/knowledge-management-software\">Confluence \u3092\u4f7f\u7528\u3057\u305f\u30ca\u30ec\u30c3\u30b8\u30de\u30cd\u30b8\u30e1\u30f3\u30c8\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2 | Atlassian<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.atlassian.com\/ja\/software\/confluence\/guides\/expand-confluence\/confluence-and-jira-service-management#recommendations\">Confluence \u3068 Jira Service Management \u306e\u9023\u643a | Atlassian<\/a><\/li>\n<\/ul>\n\n\n\n<h1 class=\"wp-block-heading\">\u4eca\u5f8c\u306e\u5c55\u958b<\/h1>\n\n\n\n<p>\u4eca\u56de\u306e\u3001Halp\u306e\u904b\u7528\u306e\u632f\u308a\u8fd4\u308a\u3068\u3001JSM Chat\u306e\u30c8\u30e9\u30a4\u30a2\u30eb\uff0f\u52d5\u4f5c\u691c\u8a3c\u306b\u3088\u308a\u3001Halp\u306e\u4ee3\u66ff\u3068\u3057\u3066\u3001JSM 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[&hellip;]<\/p>\n","protected":false},"author":13,"featured_media":7549,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"swell_btn_cv_data":"","footnotes":""},"categories":[21],"tags":[103,70,72,71,64,108],"class_list":["post-7668","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-techblog","tag-dx","tag-halp","tag-jsm-chat","tag-jsmjira-service-management","tag-slack","tag-techblog"],"_links":{"self":[{"href":"https:\/\/ci.clara.jp\/media\/index.php?rest_route=\/wp\/v2\/posts\/7668","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ci.clara.jp\/media\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/ci.clara.jp\/media\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/ci.clara.jp\/media\/index.php?rest_route=\/wp\/v2\/users\/13"}],"replies":[{"embeddable":true,"href":"https:\/\/ci.clara.jp\/media\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=7668"}],"version-history":[{"count":2,"href":"https:\/\/ci.clara.jp\/media\/index.php?rest_route=\/wp\/v2\/posts\/7668\/revisions"}],"predecessor-version":[{"id":11216,"href":"https:\/\/ci.clara.jp\/media\/index.php?rest_route=\/wp\/v2\/posts\/7668\/revisions\/11216"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/ci.clara.jp\/media\/index.php?rest_route=\/wp\/v2\/media\/7549"}],"wp:attachment":[{"href":"https:\/\/ci.clara.jp\/media\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=7668"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/ci.clara.jp\/media\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=7668"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/ci.clara.jp\/media\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=7668"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}